Job Summary

The Retail Dining FOH Supervisor supervises day-of a la carte operations, which includes on-site FOH staff, set-up, execution, and tear down of the operation/event. The Retail Dining FOH Supervisor stays in contact with the host (on-site contact) and/or member/guest to ensure the highest guest satisfaction possible. All duties are to be performed in accordance with applicable laws and regulations, as well as NABSD Retail Dining and Hospitality policies, practices and procedures.

Job Description

KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows: **Responses must be included on the KSA portion of the online application** 1. Incumbent must possess a minimum of 1-year experience as a server/bartender in a high-volume restaurant, banquet facility, or Coffee Shop/Cafe. Experience working and/or supervising Catered events is preferred. 2. Exceptional guest service and hospitality skills with knowledge of food and beverage preparation, service standards, guest relations and etiquette. 3. Must be self-motivated, with excellent organizational and communication skills, and attention to detail. 4. Ability to supervise and lead a diverse team with little to no supervision. QUALIFICATIONS & REQUIREMENTS Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs). - Must obtain and maintain a security clearance - requires 18 years of age - Males born after December 31, 1959 must be registered for Selective Service - Verification of employment eligibility in the United States is required - One-year probationary period - U.S. Citizenship is required for Tier 3 Positions - Must be able to understand and communicate in English