Job Summary

This position is located within Navy Region Southwest MWR. The primary purpose of this position is to provide support to the NRSW Regional Call Center through the day-to-day sales and management of MWR events throughout Navy Region Southwest. Sell, assist and promote MWR facilities that can include but is not limited to Admiral Baker, Anchors Catering and Conference, Admiral Kidd Club, Oceanview, Island Club, Breakers Beach, Ibar, Mirage Club, On the Greens Catering, and Bard Mansion.

Job Description

Three years' experience that demonstrates knowledge of standardized lodging, recreation, mess/club or comparable food service and beverage practices and procedures, pricing, and ability to coordinate with various workstations to satisfy customer requirements. Skills necessary to assist customers in planning delivery of services. Ability to prepare reports and complete simple contractual arrangements. Must possess skill in negotiating program issues and operation requirements with patrons and personnel inside and outside the local installation and community organizations. Knowledge of business principles and personnel management. Ability to communicate and clarify the applications of the departments policies to employees and management personnel. Ability to develop, explain, justify, persuade and deal with a wide range of problems and with people of diverse backgrounds. Ability to help identify inefficient departmental practices and suggest ways to streamline them to shape a better, more efficient experience for both the client and event staff. Ability to be a proactive problem solver who knows how to anticipate and identify problems before they occur. Ability to communicate proficiently both orally and in writing. Ability to type 50 WPM from verbal instruction or customer request. Ability to be proficient in Excel with knowledge to include but not limited to "Find and Search", "Data Validation", "Keyboard Shortcuts", "Chart Formatting", "Data Value/Sum."