Job Summary

This Health Technician position is located in the Nutrition & Food Service (NFS) at the VA Sierra Nevada Health Care System, Reno, NV. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets, combinations of diet modifications and knowledge of Commercial Off the Shelf (COTS) Dietetics software and required functions.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Individual Occupational Requirements Health Aid and Technician Series, 0640 Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. OR Education and Training: For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. AND English Language Requirement: Health Technicians are required to be proficient in spoken and written English. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience or education that demonstrates knowledge of quantity food service operations and proper nutrition; Knowledge of the food items and appropriate quantities; works with clients, patients, and/or, customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; Ability to use computers, software applications, databases, and automated systems to accomplish work; Inputting and compiling various data to create spreadsheets and reports; Taking inventory and placing orders keeping within set budgetary parameters; Providing customers with consistent information according to established policies/procedures. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the second year(60 Semester hours) is equivalent to 1 year of specialized experience. Determine the total qualifying experience as a percentage of the year of specialized experience required at the GS-5 level. Then determine the education as a percentage of the education that meets the requirements for GS-5. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-5. Preferred Experience: Experience in a hospital setting Familiar with the IDDSI diets Customer service experience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.