Job Summary

The Program Support Assistant for the Lodging Program is assigned to the Center for Development & Civic Engagement at the Minneapolis VA Medical Center and works under the direct supervision of the Deputy Director, Center for Development & Civic Engagement.

Job Description

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 for the occupation in the organization. Examples of specialized experience would typically include: provide administrative and clerical support such as answering telephone calls, scheduling meetings or appointments, preparing written correspondences, etc.; gather, input and analyze data using various databases; coordinate with different staff, departments and agencies to assist the customer; and utilizes computer programs such as Microsoft. OR, You will be rated on the following Competencies for this position: Accountability Clerical Control of Funds Customer Service (Clerical/Technical) Interpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. The duties and responsibilities of the position require mobility between various rooms within Building 10 and between Building 10 and various other buildings at the Minneapolis VA Medical Center. The job requires standing, stooping, reaching and may require lifting up to 30 pounds. The incumbent must always be composed while providing customer service to guests during their emotional and/or physical stress. Work Environment: Work is primarily in a hospital setting office environment involving possible exposures to contagious disease. The regular and reoccurring work environment involves everyday risks and discomforts requiring normal safety precautions typical of an office in a hospital. The Lodging/Lost and Found office is a very fast paced, often noisy office environment with constant interruptions on a daily basis. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.