Job Summary

Serves as a Supervisory Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at the Hampton VA Medical Center that provides multi-faceted specialty care for both inpatient and outpatient services that may be delivered at a variety of sites. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS utilizes supervisory and personnel management authorities and responsibilities.

Job Description

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education, Experience, or Certification. (1) Associates or higher degree in the biomedical technology or biomedical engineering field; OR (2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR (3) Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR (4) Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR (5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR (6) Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR (7) Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). Grade Determinations: Supervisory Biomedical Equipment Support Specialist, GS-13. (1) Experience. One year of creditable experience equivalent to the next lower grade. (2) Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the experience above, the candidate must demonstrate the following KSAs: (a) Skill in managing workflow by directing the work of others to accomplish program goals and objectives. (b) Skill in developing policies to oversee medical equipment and clinical systems. (c) Skill in managing interpersonal relationships between employees, team leaders, and managers. (d) Skill in applying standards for safe operation of medical equipment and clinical systems including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI). (e) Ability to supervise subordinate staff (for example, plan, organize, delegate, direct, control, and review activities and performance). (f) Ability to provide guidance on multiple types of medical equipment and clinical systems. (g) Ability to analyze data to optimize quality, efficiency, performance, and productivity. (3) Assignment. For all supervisory assignments the BESS must spend 25% or more of their time providing administrative and technical supervisor and perform major duties above those at the FPL consist of significant scope, complexity, difficulty, and variety. Employees in this assignment serve as a Supervisory BESS at a facility that provides multi-faceted specialty care for both inpatient and outpatient services that may be delivered at a variety of sites. They exercise a full range of supervisory and personnel management authorities and responsibilities in planning, directing, and assessing the work and competence of subordinate staff. Supervisory BESSs may also perform the duties of FPL BESSs. Supervisory BESSs establish performance standards and evaluate the overall performance of employees. They define competency requirements and identify development and training needs. Supervisory BESSs take necessary actions to ensure subordinate personnel maintain and enhance technical expertise. They ensure compliance with all applicable standards, policies, procedures, and regulatory requirements. Supervisory BESSs develop, implement, and monitor the medical equipment management program. They develop program-specific policies and procedures. Supervisory BESSs oversee administrative management of resources such as budgets, staffing, purchases, and contracts. They collaborate with executive leadership, clinical, and administrative staff regarding management of medical equipment. Supervisory BESSs solicit feedback from customers to monitor the quality of the medical equipment management program. They identify, prioritize, and coordinate training through manufacturers, vendors, VISNs, national program offices, or other sources to enhance competencies of staff members. Supervisory BESSs oversee the medical device cybersecurity program. They establish workload distribution, priorities, and revise work schedules to meet workload changes. Supervisory BESSs have oversight of large-scale, complex projects involving cross-functional teams. They oversee vendor services, review work performed, and ensure defined specifications are met and documented. Supervisory BESSs oversee medical device patient safety aspects of the program including investigating and documenting equipment incidents, damage, and abuse. Preferred Experience: Lifecycle management of any and all medical systems such as imaging, life support, dialysis, and monitoring to include physical and network support. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.