Job Summary

As a Program Specialist in the Mission Support Directorate (MSD) at NASA Headquarters, you will be responsible for coordinating across NASA's mission support areas and with key partnering offices to manage the full range of day-to-day administrative, programmatic, and program support activities.

Job Description

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level: Providing guidance on interpreting applicable regulations, policies, guidance, and office procedures; Supporting senior leadership or management with data collection and data analysis to meet organizational initiatives; Creating reports, presentations, and/or spreadsheets to identify process improvements. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level: Recommending, developing, and executing administrative processes, guidelines, standards, or initiatives to improve operations; Collaborating cross-organizationally to establish and meet organizational initiatives and program goals; Developing and implementing customer support processes, guidance, or policy. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.