Job Summary

The position is located in the Cloud and Virtual Services Division, Infrastructure Management Office, Deputy CIO for Enterprise Infrastructure, and Bureau of Diplomatic Technology (DT/EI/IM/CVS).

Job Description

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - This skill is generally demonstrated by assignments where the applicant provided leadership in the analysis of office processes to identify opportunities for improvement and efficiencies, initiated the review and improvement of work methods or organizational features, and ensured that all assigned projects and personnel were managed according to established project management principles. Customer Service - This skill is generally demonstrated by providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues, collaborating with stakeholders to identify needed support and outlining the parameters and characteristics of the equipment to be used. Oral Communication - Ability to communicate complex technical requirements to non-technical personnel and prepare and present briefings to senior management officials on complex/controversial issues, e.g. identifying and reporting on duplicative and/or unneeded steps and offering suggestions for improvements. Problem Solving - Ability to make decisions or recommendations that significantly influence important agency IT policies or programs and apply new developments to previously unsolvable problems; conceptualizes, manages and coordinates major enterprise-wide IT projects. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience developing policies, procedures, and strategies for the deployment, management, and optimization platforms such as AWS, Azure, or Google Cloud, ensuring high availability, scalability and cost-efficiency platforms. Experience with cloud-based platforms and services, implement security best practices, monitor cloud environments for vulnerabilities, and ensure compliance with Federal standards and regulations (e.g., FEDRAMP, NIST, CSA). Experience analyzing cloud system performance, assessing technical challenges, and implementing improvements to enhance the security, availability, and integrity of cloud environments, while ensuring compliance with relevant security standards and regulatory requirements. Experience monitoring cloud system performance, troubleshoot issues, and optimize resources to enhance operational efficiency and minimize downtime. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.