This position is located in the Office of Policy Development and Research. Under the direct supervision of the Regulation and Dissemination Unit supervisor, the incumbent is responsible for providing in-depth analysis of Federal legislation and/or policy changes for the purpose of developing and writing regulations, or modifications to regulations, which guide the national implementation of Federal workforce programs. This position is in the bargaining unit.
This position is located in the Employment and Training Administration (ETA); Office of Workforce Investment (OWI); Division of National Programs, Tools, and Technical Assistance (DNPTTA); System and Career Planning Tools Unit. This unit is responsible for overseeing the career exploration and job analysis online tools known as CareerOneStop and O*NET and their associated data collection, as well as grants and technical assistance to states on workforce and labor market information.
As a Program Manager GS-0340-15, in Retirement Services, Office of Personnel Management. The incumbent oversees Customer Service in the Retirement Operations Center (ROC). The ROC is the primary point of contact, facilitating retiree communication via written correspondence and telephone interactions. The Program Manager is entrusted with strategic oversight and direction of Customer Service operations, encompassing the administration of Federal Retirement, Health, and Life Insurance programs.
This position is located with the Office of the Secretary of Interior, OIT - Division of User Services in Bloomington, Minnesota. Incumbent manages regional Information Technology (IT) network and software support, and customer service program operations. Monitoring and planning IT resources, asset management and incident management for customer service technical support in accordance with IT security protocol.
This position is located with the Office of the Secretary of Interior, OIT - Division of User Services in Aberdeen, South Dakota. Incumbent manages regional Information Technology (IT) network and software support, and customer service program operations. Monitoring and planning IT resources, asset management and incident management for customer service technical support in accordance with IT security protocol.
This position is located with the Office of the Secretary of Interior, OIT - Division of User Services in Sacramento, California. Incumbent manages regional Information Technology (IT) network and software support, and customer service program operations. Monitoring and planning IT resources, asset management and incident management for customer service technical support in accordance with IT security protocol.
This position is located with the Office of the Secretary of Interior, OIT - Division of User Services in Gallup, New Mexico. Incumbent manages regional Information Technology (IT) network and software support, and customer service program operations. Monitoring and planning IT resources, asset management and incident management for customer service technical support in accordance with IT security protocol.
About the Position: This position serves as the Front End Manager/Customer Service Manager at the Camp Foster Japan Commissary responsible for all aspects of planning, scheduling, coordinating, and controlling front end activities and personnel and for controlling all funds received and deposited daily as a part of customer service department operations.
The Advanced Medical Support Assistant (AMSA) serves in the Mental Health Service Line at the Fargo VA Medical Center. The AMSA works in theadministrative aspect of patient care, including: access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, scheduling consults and mental health appointments, patient processing and customer service.
This position is part of the National Archives and Records Administration, John F. Kennedy Presidential Library and Museum. The incumbent will serve as the Library's representative to ensure proper customer service to researchers. These responsibilities include answering inquiries as to delivery and availability of archival materials that have been requested, including referral to other institutions containing materials not within NARA's custody.
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