The incumbent serves as an Advanced Medical Support Assistant assigned to a Specialty Care Setting involved in a specialty outpatient clinic model. The Specialty Outpatient Clinic care team consists of a Specialty care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MA/MSA/health technician).
The Battle Creek VA Medical Center is recruiting for an Advanced Medical Support Assistant (AMSA) to function in Specialty Service, Physical Rehabilitation the Battle Creek VA Medical Center. This position provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Medical Center.
The Advanced Medical Support Assistant (AMSA) with Outpatient Services Scheduling (OSS) work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
The Advanced Medical Support Assistant provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, and/or care in the community resources and impacts the administrative the administrative aspect of patient care.
The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT teamlet is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistanUhealth technician) and an administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant serves in an intermittent role with the Cedar Rapids Community Resource & Referral Center (CRRC) within the Iowa City VA Healthcare System. The CRRC is part of the Homeless Program under the Social Work Service within the Patient Care Services Service Line. The incumbent's work significantly impacts the administrative and operational aspects of CRRC services, including access, scheduling, reception, Veteran support, and day-to-day facility coordination.
The incumbent serves as an Advanced Medical Support Assistant in the VA Care Community Section (VACC) at the Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, under Nursing and Patient Care Service. The incumbent's work impacts the administrative aspect of patient care, including: access, scheduling/ coordinating patient appointments using advanced clinic access principles, collecting and updating demographics and insurance information and customer service.
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The incumbent serves as an Advanced Medical Support Assistant (AMSA) and provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Primary Care Integrated Clinical Community (ICC).
The incumbent serves as an Advanced Medical Support Assistant in the Surgical Care service line at the Minneapolis VA Health Care System. The incumbent's work impacts the administrative aspect of patient care, including: access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information managing patient processing and customer service.
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in Physical Medicine & Rehabilitation Service (PM&RS) & Audiology Service at the WTVAHCS. The incumbent's work impacts the administrative aspect of patient care, to include access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, consult scheduling, patient processing and customer service.
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