The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT teamlet is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/ health technician) and an administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant provides specialized and expert administrative support working collaboratively in the Care in the Community. Duties involve administrative judgement and flexible use of a range of clinical flow processes across multiple clinics, specialties, and CITC resources. The AMSA recommends changes to existing procedures based on guidelines: is an expert in utilizing patient systems. The AMSA serves as first point of contact and uses multiple patient software.
The Advanced Medical Support Assistant (AMSA) with Outpatient Services Scheduling (OSS) work impacts the administrative aspect of patient care including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, patient processing and customer service.
This position is located under the Health Administration Service (HAS). This position continually supports the mission, vision, and values of the VA Healthcare System. The Medical Support Assistant provides medical administrative support to Veterans Hospitals and Clinics throughout HAS. This announcement has been amended to change the closing date to 9-24-2025.
Medical Support Assistant (Advanced) The Advanced Medical Support Assistant position is assigned to a Patient-Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The PACT team is a primary care team that generally consists of a primary care provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician), and administrative associate (MA/MSA/health technician).
The Advanced Medical Support Assistant (AMSA) will serve as part of the Community Care Service Line within the Iowa City VA Medical Center. The AMSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and resources.
The Advanced Medical Support Assistant (AMSA) position serves as administrative support and is a foundational role within the Health Administration Service and Community Care Service. The AMSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
The incumbent serves as a Medical Support Assistant (MSA) in the Community Care department. The incumbent performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the Community Care referral processes in the Saint Cloud MN VA
This position is located under the Health Administration Service (HAS). This position continually supports the mission, vision, and values of the VA Healthcare System. The Medical Support Assistant provides medical administrative support to Veterans Hospitals and Clinics throughout HAS. The Medical Support Assistant is responsible for accurate appointment management and the coordination of all administrative information between the professional staff and the patient.
Supervisory Medical Supply Technician (Sterile Processing) - Assistant Chief contributes to the oversight of all supervision, administrative management and direction of the Sterile Processing Service at Carl Vinson VA Medical Center, Dublin, GA. Oversees all decontamination, sterilization, and disposition of facility critical and semi-critical RME. Develops and maintains a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations.
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