This is a Medical Support Assistant (non-clinical) position, which is different from a Medical Assistant role. The Medical Support Assistant position focuses on providing support in the medical setting, including face-to-face interactions with patients and customers, being primarily administrative in nature. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments.
The incumbent serves as a Lead Medical Support Assistant in the Health Administration Service (HAS). The LMSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
The Supervisory Medical Support Assistant (MSA) has full responsibility for supervising administrative patient support staff in an outpatient or interdisciplinary setting. Mental Health provides medical administrative support to direct patient care throughout the VA Texas Valley Coastal Bend Health Care System (VATVCBHCS).
The Advanced Medical Support Assistant (AMSA) position is assigned to the Primary Care and Community Clinics Service (PCCCS) serves as administrative support within the Tucson VA Medical Center. The incumbent in this assignment will support operational administrative needs for Sierra Vista Community Outpatient Based Clinic (CBOC) & PCCCS. The position is located at the Sierra Vista CBOC.
The Advanced Medical Support Assistant (AMSA) is a specialized administrative role within the Health Administration Service (HAS), providing complex support within interdisciplinary care teams across multiple facilities, including the John J. Pershing VAMC, Cape Girardeau Health Care Center, Community-Based Outpatient Clinics (CBOCs) in Farmington, West Plains, Paragould, and Pocahontas, and the Care in the Community program.
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The incumbent serves as a Medical Support Assistant (MSA) in the VA Community Care team. Performs clerical and administrative support in the coordination, care, and treatment provided to patients throughout the VA Community Care processes in the Fargo VA Health Care System (VAHCS), including all Community Based Outpatient Clinics (CBOCs).
The incumbent will serve as the Administrative Support Assistant for the Medicine Service at VA Texas Valley Coastal Bend Health Care System in Harlingen, TX. The extreme volume of administrative functions of the services requires an Administrative Support Assistant who can coordinate, gather information, and communicate for the Administrative Officer for Specialty Service. This will entail performing a wide range of activities that change periodically due to a variety of factors.
The Supervisory Medical Support Assistant (MSA) serves as the direct line supervisor for all assigned MSA staff, which includes at least (1) Lead MSA and is responsible for daily oversight within the Care Management Service Line by providing direct supervision, guidance and leadership. The Supervisory MSA is a foundational resource in providing technical counsel to meet procedural, legal, and administrative requirements relating to the care and treatment of patients.
The Advanced Medical Support Assistant (MSA) position serves as an Inpatient Ward/outpatient clinic clerk and has a foundational role within the Louis A. Johnson VAMC within the Health Administration Service. The Advanced MSA provides administrative support to (but is not limited to) Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers, and other administrative and professional staff throughout the facility.
The Program Support Assistant (OA) supports the Nursing Education department by providing a broad range of administrative, clerical, and technical support. This position will provide coverage across all three campuses in Manhattan, Brooklyn, and Queens, NY. The incumbent is expected to report to each campus as directed by the supervisor to ensure the efficient operation of the department. The primary office will be located at the Manhattan VAMC.
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